Ashbee Sofa in Arula Dolphin

Thank you for choosing Barcalounger. We are committed to delivering high-quality furniture that meets your expectations, and we stand by our products with a robust warranty. Our warranty is designed to ensure that you enjoy your Barcalounger product with complete confidence.

Warranty Coverage:

• Frame and Mechanisms: We offer a lifetime warranty on the frame and reclining mechanisms of your Barcalounger. This comprehensive coverage protects against defects in materials and workmanship, provided the product is used under normal conditions.
• Upholstery and Cushions: Our upholstery and cushions come with a 5-year warranty. This covers defects in the material and craftsmanship, although it excludes normal wear and tear that occurs with everyday use.
• Wood Components: The wooden parts of your Barcalounger are covered by a 1-year warranty. This includes any defects in the materials or workmanship under standard usage conditions.

Exclusions:

• Normal Wear and Tear: The warranty does not cover damages that result from routine use, such as minor scratches, scuffs, or fading of the upholstery. These types of wear are expected with regular use and are not considered defects.
• Improper Use: Damage that results from misuse, unauthorized alterations, or failure to adhere to care instructions is not covered by the warranty. It is important to follow the provided care guidelines to maintain your product’s condition.

How to File a Claim:

To file a warranty claim, please contact our customer service department. You will need to provide proof of purchase along with a detailed description of the issue you are experiencing. Our team will guide you through the process to ensure a swift resolution.

We appreciate your trust in Barcalounger and are dedicated to ensuring your satisfaction with our products.