East Camden Mobile File in Pearl

Fairfield offers a warranty to the original agent or dealer, covering defects in materials and workmanship from the date of the invoice. This warranty applies when the furniture is used under normal conditions for the specified warranty period. Fairfield aims to deliver high-quality products and, in case of manufacturing defects or transit damage, reserves the right to repair or replace the item. If local repair is feasible, Fairfield will prioritize it to minimize delays and additional costs.

To initiate a warranty claim, the customer should contact the original agent or dealer, who will coordinate with Fairfield for repair or replacement. Transportation and labor costs are covered for up to one year, but only between the original shipping location and the factory. Fairfield is not responsible for transportation costs if the product has been moved from its original location.

Fairfield offers replacement parts for office mechanisms, bases, cushions, and swivel components without charge if covered under warranty. However, installation is the dealer's responsibility. Fabric matching and seams, along with natural wood variations, are not considered defects. Furniture is tested to support individuals up to 300 pounds per seat, with Bariatric Chairs supporting up to 500 pounds.

Consequential damages are excluded, and warranty rights may vary by state. Any alterations made to the furniture void the warranty. Warranty coverage begins from the invoice date.